FAQ
🌿 Frequently Asked Questions (FAQ)
About RSL Herbal Emporium
Q: What is RSL Herbal Emporium?
A: We’re your local herbal wellness shop based in Gardena, California. We specialize in loose leaf herbal teas, organic flavorful teas, Seamoss gels, custom detox kits, bitters, herbal honey, and more. We keep it natural, holistic, and real for our community. Helping you become healthy for a Reason, a Season, a Lifetime!
Herbal Products & Custom Blends
Q: Can you make any herb into a capsule?
A: Yes! Most herbs can be turned into capsules. Just let us know which herb or blend you want, and we will customize your capsules to help meet your herbal needs.
Q: Can I create my own herbal blend and have RSL package it?
A: Absolutely. We offer custom formulations and packaging for teas, powders, and capsules. If you’ve got your own blend in mind, bring us the list or idea; we’ll help make it real.
Q: Do you make detox kits or Seamoss drinks to order?
A: Yes, we can customize detox kits and Seamoss smoothies or gels to fit your needs.... whether you want energy, cleansing, or immune support. Let's talk.
Q: Are your teas organic?
A: Yes. Our Teas are all organic, flavorful, and blended to support your body naturally.
Seamoss & Wellness
Q: What’s the difference between Seamoss gel and raw Seamoss?
A: Raw Seamoss is dried and needs to be soaked before use. Seamoss gel is already blended and ready to go......perfect for smoothies, teas, or straight by the spoonful.
Q: How long does Seamoss gel last?
A: It lasts about 3–4 weeks refrigerated. Keep it cold and sealed tight for the best freshness.
Q: Can I order custom Seamoss flavors?
A: Yes! We make flavored Seamoss gels like Soursop, Black Cherry, and other seasonal blends. Ask in-store or message us for availability.
Orders, Shipping & Pickup
Q: Do you ship nationwide?
A: Yes, we ship all over the U.S. through our website shoprsl.comÂ
You can also visit us in-store for local pickup.
Q: How long do orders take to ship?
A: Most orders ship out within 3–5 business days. Custom or made-to-order products may take a bit longer BUT don't worry, we’ll always keep you updated.
Q: Can I pick up my order in person?
A: Definitely. Choose “In-Store Pickup” at checkout and swing by our Gardena location when it’s ready.
Returns & Policies
Q: Can I return or exchange a product?
A: Due to the nature of herbal and personal care products, we can’t accept returns once opened. If there’s an issue with your order, reach out and we’ll make it right.
Q: What if my order arrives damaged?
A: Email us with a photo within 48 hours of delivery. We’ll replace or refund the damaged item.
Herbal Knowledge & Support
Q: Can you tell me what herbs to take for certain conditions?
A: We can share traditional herbal uses and wellness information, but we don’t give medical advice. Always consult your healthcare provider before starting new herbs or supplements.
Q: Can I talk to someone for herbal guidance?
A: Yes! Stop by the store or send us a message. We have in-store herbalists/clerks to help you with any health questions/concerns. Also, our team is trained in holistic wellness and can help you choose the right products for your goals.
đź’¬ Still got questions?
Stop by our shop in Gardena or message us online. We love connecting with our community and helping you find your perfect herbal match.